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Patient Information Leaflets

A Comprehensive range of patient information leaflets are available at the PRODIGY on-line website. This is part of a department of health funded information system which is widely used by General Practice, for clinical information and patient guidance. Prodigy On-Line PILs

 

Practice Leaflet

Information provided in the practice leaflet is reproduced on this internet site. However if you prefer to receive a printed copy of our practice leaflet please ask at our reception desk, or request a copy in writing enclosing an S.A.E. You can also download a copy by clicking on link below (word format).

Practice Leaflet

Publication Scheme

We are required by the Freedom of information act 2000 to make routinely available standard information to our patients, and public alike, in a variety of formats, in the form of a 'publication Scheme'. This information can be viewed on-line by following the link CVS FOI act Publication Scheme. This information can be provided in paper form on request.

Repeat Prescriptions

Requests should be made by tearing off the back of your previous prescription if this is unavailable please request the prescription in writing. We do not routinely accept telephone requests. This ensures accuracy and frees our telephone lines to deal with other enquiries. Requests can be made by post and will be returned provided a pre-paid envelope is enclosed. Your prescription will be ready within 36 hours and can be collected after 2pm on the next working day (excluding Wednesdays).

 

We have arrangements with some local chemists for the collection of prescriptions. Chemists participating in this arrangement are:

All Lloyds Chemist branches
Boots Chemist, Parkside Pharmacy, Stuart Powells Pharmacy, Shil Pharmacy
Alliance Chemist (Old Cwmbran)

 

Telephone Advice

Patients requiring advice only may speak to one of the doctors when they are not consulting. Please telephone the receptionist who will be able to advise you of a time to telephone when someone will be available to take your call.

Test Results

Please ring for any test results after 2.00pm any day except Wednesday when we will not be giving out results.

Waiting times for test approximately are:

Urine/Bloods after 4 working days
X-Ray reports after 5 working days
Smears can take 6 weeks or more

 


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INFORMATION2B MAR 07