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Practice Management

Sian Whitcombe Practice Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Suzanne Griffiths Assistant Practice Manager

 

Administration

Administrators

There are a number of administration staff at the surgery.  Their role is to carry out all administration tasks which can include, registering and recalling new patients, recalling chronic disease patients, dealing with Solicitors/Insurance requests, Secretarial Duties, financial claims

Adminstration Staff are:

  • Lisa Jones (Surgery Administrator)
  • Kay Bielski (Practice Secretary)
  • Janet Williams (Administrator)
  • Jane Lyons (Administrator)
  • Jenny Edwards

 

 

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries.

Receptionists Are:

  • Emma Webster
  • Jenny Edwards
  • Emma Howes
  • Angela Jones
  • Donna Timmins
  • Rhiannon Baugh
  • Hannah Massey
  • Alex Taylor
  • Tess Thomas
  • Charlie Simons
 
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